Digital Audio and Video Transcription Services

Dictation Transcription - the process

For the transcription of medical, medico-legal and general dictation.

Etranscript's service offering includes the transcription of medical, medico-legal and general dictation of reports, correspondence or file notes.

Once your specific requirements with regard to templates and styles have been established, transcription of your dictation will begin.

The bulk of Etranscript's clientele requiring dictation transcription are located in South Africa. However, some of our treasured clients are also located internationally - United States, United Kingdom, Canada and Australia.

Record dictation

Record your dictation while being mindful of the following pointers:

  • Environmental noise – such as that of air-conditioners, fans, radios, TVs, passing vehicle and people traffic – can impact on how well your voice input is heard. Increase voice projection in noisy environments to compensate for potential interference.
  • Where possible switch off the TV , radio or any other sources of noise in your environment.
  • Place your cell phone some distance from the recording device to minimise or avoid interference.
  • Repeat phrases that you think may have been drowned out by a sudden noise.
  • Spell out the names of unfamiliar places.
  • Spell out people's names, especially those that use unusual spelling.
  • Spell out new or unfamiliar technical terms.

Send dictation files to Etranscript

Once you have completed recording your dictation, send your audio files to Etranscript for transcription. This can be done in a number of ways:

  • Email - file sizes smaller than 20Mb can be emailed to Etranscript. If you make use of Express Dictate to record and/or manage your dictation flow, activate the encryption function for an added layer of protection.
  • Cloud storage - use Dropbox to upload and share your audio files.
  • Make use of a internet file transfer service of your choice.
  • FTP - provide details for Etranscript to access your FTP facility.

Transcription of your dictation files

Etranscript is able to transcribe all of the commonly-used audio file formats as well as most of the not-so-popular formats. Your audio files will be transcribed to a Microsoft Word document. If so required, your MS Word template will be utilised. You can expect your audio files to be transcribed within 12 to 48 hours depending on the work volume received.

Turnaround time

Etranscript's aim is to complete the transcription of dictation within 12 to 48 hours and is dependent on the quantity of dictation received. Generally speaking, it takes approximately one hour to transcribe 15 minutes of dictation. It is important to bear in mind that the better the audio quality, the quicker the turnaround time.

Completed document is sent to you

The typed document is then checked – this involves replaying the audio and checking for errors. Once the checking process is complete, the typed document will be emailed to you. Alternatively, the completed document can be transferred using a file transfer service of your choice or a cloud storage service such as Dropbox.