Digital Audio and Video Transcription Services

Transcript Types

The type of transcript required will depend on the function of the transcript. Certain details that are useful, for example in qualitative research analysis, will not necessarily be required in the transcript of disciplinary hearing. Below is a list of the transcript levels offered by Etranscript. You may select one of the three levels of transcripts or a combination of features from the different levels.


Intelligent-verbatim Transcripts

The transcriber uses his/her discretion to improve the readability and coherence of a transcript. The transcript excludes instances of um, ah, uh, etc - but will reflect pauses in speech with an indication of the length of each pause. Repetitive and superfluous phrases such as "you know" and "I mean" are excluded and false sentence starts are omitted unless these bring context to the sentence that follows. Intelligent verbatim is used in the compilation of transcripts of some qualitative research interviews and disciplinary processes.


Verbatim transcripts

All parts of natural speech are included in the transcript, for example, um, ah and uh. Pauses, which are measured in seconds, are also denoted in the transcript by means of dots. False sentence starts are transcribed verbatim; as well as all superfluous/repetitive phrases, for example, "you know" or "you see". Discernible changes in voice intonation are denoted along with incidences of chuckling, crying or shouting.

Verbatim transcripts are most often used in the transcription of therapy sessions, some qualitative research interviews and especially where discourse analysis is required. Compiling a verbatim transcript is very time-consuming and is therefore charged at an increased rate.


Time-Stamped Transcripts

A time stamp taken from a point in the audio file is inserted into the transcript according to the requirements of the editor. Most often time-stamped transcripts are required in the production of interview transcripts for film and radio production. Some researchers also require time-stamping to assist in analysis and coding of the transcript. 


Verified Transcripts

A verified transcript contains an appended certificate of verification required for transcripts submitted for evidentiary purposes to the Labour Court. Etranscript undertakes to verify transcripts but can only do so if the audio quality of the recording from which the transcript is compiled, is of a superior quality. As a verified transcript cannot be edited by any other person other than the transcriptionist, no amendments can be made to the transcript by the client.